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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
Capscan Ltd

Address:
Suite One, Grand Union House, Kentis Town Road, London, NW1 9BB
City:
London
State:
London
ZIP:
NW1 (BB
Country:United Kingdom
Phone:
+44 (0) 207 428 1255
Fax:
+44 (0) 207 2745
Web Site:

Company Profile
Based in Camden, Capscan is one of the founding members of the Scandex Group of Companies. Capscan was incorporated in 1969 and originally provided a commercial document scanning service for the major banks and utilities. Address management products and postcoding services were developed later in response to customer demands and gradually eclipsed the scanning and data capture operation. The company renowned for flexibility and new solutions to meet current and future client needs


Highlighted Products / Services

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Management Team
Mr Terry Hiles, Managing Director
Mr David Mead, Sales Director
Mr Andrew Green, Technical Director
Ms Rebecca Scutt, CRM Manager


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