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Books
Implementing CRM: From Technology to Knowledge
This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each customer rather than a transactional or...
by David Finnegan, Leslie P. Willcocks
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CRM Directory

Software & Systems

Use this directory to locate vendors and providers of software and systems within the following categories.

Company Profiles by Category

Billing & Account Management
Call Centers & Customer Service
Employee Relationship Management
Contact Management
Content & Document Management
Data Mining & Warehousing
eBusiness & eCommerce
Knowledge Management
Marketing Automation
Partner Relationship Management
Sales Force Automation
Supply Chain Management


Company Profiles by Alphabetical order

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