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Experts Corner
"How Can Email Marketing Help Me Keep Customers and Build Customer Relationships?"

Dan Forootan, StreamSend
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Highlights
Four Ways Social Media Impacts CRM

Social media offers four of game-changing extensions to existing CRM capabilities for the creation of truly unified customer experiences.
by Joe Stanhope
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CRM Today - CRM Definition
Hard Lessons from CRM Experience: Six Mistakes to Avoid
Author: By Richard Barrington
Company: VendorGuru
Doc Type: White Paper
Format: HTML
Industry: Finance
Abstract: Companies evaluating CRM systems can benefit from the lessons learned by previous CRM buyers. A little knowledge about some common mistakes with CRM applications can save companies the expense and the embarrassment of repeating those mistakes. Download this free white paper to learn about these pitfalls and how to avoid them.
Topics: eCRM |
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
CRM Portals: Get Information to the People who need it the Most
Company: Soffront Software
Doc Type: White Paper
Format: HTML
Industry: Finance
Abstract: Learn how CRM portals can add value to your business by delivering information to the people who need it the most: Customers, Partners & Employees. This whitepaper gives a basic definition of a Portal, as well as the ke characteristics of CRM portals. Fill out the questions on the right to learn more and find out about Soffront CRM>>>
Topics: Knowledge Management | Partner Relationship Management | Customer Service |
CRM Function: CRM ROI |
CRM Methology: CRM Implementation | CRM Definition
 
Questions to Ask When Choosing a Customer Relationship Management Solution
Author: By VendorGuru
Company: VendorGuru
Doc Type: White Paper
Format: HTML
Industry: Finance
Abstract: CRM solutions can improve your sales tactics, augment your customer service, and edify managers in regards to leveraging their resources. CRM systems work for all businesses, but all businesses are not the same. Results will be optimal when you decipher what the particular needs are for your company. Analyzing where your business is and where you want it to go is necessary in order to select a CRM application that is in accordance with your pace. The following white paper is designed to help you make an educated decision in finding a CRM system that will improve your business. The will read insights on how to assess your company’s needs, how to identify what resources you have at hand, and finally, what questions to ask of your CRM software vendor.
Topics: eCRM | Sales Force Automation | Customer Service |
CRM Methology: CRM Implementation | CRM Overviews | CRM Definition
 
What to Look For When Buying Salesforce Automation Systems
Author: By VendorGuru
Doc Type: White Paper
Format: HTML
Industry: Finance
Abstract: This guide discusses the five key areas to consider when purchasing new salesforce automation tools: workflows, communication tools, storage capacity...
Topics: eCRM | Sales Force Automation | Business Intelligence | eBusiness |
CRM Function: CRM ROI |
CRM Methology: CRM Strategy | CRM Overviews | CRM Definition
 
CRM Portals: Get Information to the People who need it the Most
Doc Type: White Paper
Format: HTML
Industry: Finance
Abstract: This white paper provides a basic definition of a Portal, and then details the key characteristics of a CRM Portal, a Portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals, Customer, Partners, and Employees.
Topics: eCRM | Knowledge Management | Customer Service | Content Management
CRM Function: Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Overviews | CRM Definition
 
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