Home   | News   | Events   | Careers   | Library   | Topics   | Members   | Vendor Directory   
Submit a document
Experts Corner
Communicating intelligently with existing customers is critical, and marketing spend is heavily weighted towards this pool. But businesses cannot afford to neglect prospecting activity. So, what techniques can businesses adopt to ensure that the search for new customers is both targeted and cost-efficient ?
David Jefferies, Marketing Director, Pitney Bowes
Read more...
Highlights
Getting Off on the Right Foot: Avoiding Common Master Data Management False Starts
Companies wishing to start a master data management (MDM) project may be unsure where and how to begin. After all, MDM is a journey and success or failure at the first step either defines or dooms the further evolution of the project.
by Ravi Shankar, Director of Product Marketing
Read more...
CRM Today - Customer Profitability Customer Relationship Management (CRM) Today - Library - Customer Profitability
The Unexpected Costs of Free CRM
Author: By VendorGuru
Doc Type: White Paper
Format: HTML
Abstract: If you've recently been exploring customer relationship management (CRM) tools, it is important to know that the "free" solutions don't always stack up. This guide explores the hidden costs an pitfalls of free CRM. Read More...
Topics: eCRM | Relationship Marketing | Partner Relationship Management | Sales Force Automation | eBusiness | Content Management
Industry: Finance | Telco | Retail |
CRM Function: CRM ROI | Customer Profitability |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
Customer relationship management: CRM's History = Your Future
Author: By Richard Barrington
Doc Type: White Paper
Format: HTML
Abstract: This white paper provides a "big picture" look at the history of CRM & proven techniques for choosing the features that best meet your organization's needs and goals. Learn how to give your business a competitive advantage. Read more...
Topics: Customer Analytics | eCRM | Sales Force Automation | eBusiness | Customer Service | Email Marketing |
Industry: Finance | Telco | Retail |
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Overviews |
 
What to Look For When Purchasing CRM Marketing Tools
Author: By VendorGuru
Doc Type: White Paper
Format: HTML
Abstract: Learn how scope of service, industry specialization, ease of use, price, and support will affect how you implement a Customer Relationship Management (CRM) solution. VendorGuru has researched these critical factors for you and provides guidance on how not to make a mistake with your CRM implementation.
Topics: eCRM | eBusiness | Customer Service |
Industry: Finance | Telco | Retail | Utilities | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
The Future Sales Force - A consultative Approach
Author: By Microsoft
Doc Type: White Paper
Format: HTML
Abstract: Learn from Microsoft and InterDyn Business Microvar the keys to conducting a self assessment of your sales force to insure that your sales force is using a CRM or contact management system to properly connect a consultative sales approach, ROI analysis tools and sales proposal systems to their fullest potential.
Topics: eCRM | Sales Force Automation | eBusiness | Customer Service | Email Marketing | Enterprise Resource Planning |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
Improve your Sales Forecasting, Productivity and Results
Author: By Soffront
Doc Type: White Paper
Format: HTML
Abstract: Learn from Soffront how to keep track of your most profitable opportunities, how to track leads and contracts, and how to enhance your sales force. Achieve better results for your business quickly. Read more
Topics: eCRM | Sales Force Automation | eBusiness |
Industry: Finance | Telco | Retail |
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability |
CRM Methology: CRM Strategy | CRM Overviews |
 
Next Page
1 2 3 4 5 6 7 8 9 10


Search Library
Corporate Members
Click here to visit the online media kit of CRM Today