| Experts Corner |  "How Can Email Marketing Help Me Keep Customers and Build Customer Relationships?" Dan Forootan, StreamSend Read more... |
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| Highlights |
 Four Ways Social Media Impacts CRM Social media offers four of game-changing extensions to existing CRM capabilities for the creation of truly unified customer experiences. by Joe Stanhope Read more... | | |
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| Abstract: Customer relationship management can be affected by as many as nine different
types of cycles. These include macro cycles such as economic and industry cycles,
as well as company-specific cycles such as budget and inventory cycles. CRM systems
can be an essential tool for effectively tracking and managing these diverse
cycles.
This white paper discusses the impact of each of nine different types of cycle
on a business, and shows how CRM software can be used to mitigate the negative
impacts of those cycles, while making the most of the opportunities that cycles
present. |
| Topics:
eCRM | | | Industry:
Finance | Telco | Retail | Utilities | Government | Healthcare |
| CRM Function:
CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention |
| CRM Methology:
CRM Strategy | CRM Overviews | CRM Definition |
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| Author: By Chuck Schaeffer |
| Company: Aplicor |
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Doc Type:
Article
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Format: HTML |
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