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Experts Corner
Communicating intelligently with existing customers is critical, and marketing spend is heavily weighted towards this pool. But businesses cannot afford to neglect prospecting activity. So, what techniques can businesses adopt to ensure that the search for new customers is both targeted and cost-efficient ?
David Jefferies, Marketing Director, Pitney Bowes
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Highlights
Getting Off on the Right Foot: Avoiding Common Master Data Management False Starts
Companies wishing to start a master data management (MDM) project may be unsure where and how to begin. After all, MDM is a journey and success or failure at the first step either defines or dooms the further evolution of the project.
by Ravi Shankar, Director of Product Marketing
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What CRM solution is right for your business?

1. What are you looking for in a CRM solution? (Check all that apply)
Lead tracking/management
Contact tracking/management
Sales pipeline/forecasting analysis
Marketing campaign tracking and reporting
Call center tracking
2. What industry are you in?
3. How many employees will work with this system?
4. What is your Zip/Postal Code?
Customer Relationship Management (CRM) Today - Library - Healthcare Industry Customer Relationship Management (CRM) Today - Library - Healthcare Industry Customer Relationship Management (CRM) Today - Library - Healthcare Industry
Understanding And Achieving ROI With CRM
Source:
Doc Type: White Paper
Industry: Healthcare
Pages: 26Format: PDF Size: 678 Kb
Abstract: Like it or not, today’s marketplaces cannot escape the numbers game—even in health care. Most healthcare organizations are challenged to find ways to increase their bottom line and to prove the worth of their programs.
Topics: Relationship Marketing | CRM Strategy | CRM ROI | Customer Profitability |
 
CRM Solutions in Regulated Industries
Author: Gregory Cicio, VP Strategic Planning and Corp. Development
Source:
Doc Type: White Paper
Industry: Healthcare
Pages: 14Format: PDF Size: 416 Kb
Abstract: In a conversation with an executive of a medical device manufacturer I asked the question, “ What keeps you up at night?” He thought for a moment and replied, "Operations, Profits, Equipment Performance and last but not least Regulatory Compliance." I could certainly understand where the conversation was going. Who isn’t interested in profits, uptime and regulatory compliance?
Topics: CRM Overviews |
 
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