| Experts Corner |  "How Can Email Marketing Help Me Keep Customers and Build Customer Relationships?"
Dan Forootan, StreamSend
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| Highlights |
 Four Ways Social Media Impacts CRM
Social media offers four of game-changing extensions to existing CRM capabilities for the creation of truly unified customer experiences.
by Joe Stanhope
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| Abstract: Production Access’s key product is a software suite named Operations Center. Operations Center is an enterprise solution for drilling and production operations that covers drilling & wellwork, production, profit and loss, and more. It monitors more than 13,000 data entities to manage the field operations for oil and gas operators. |
| Topics:
Sales Force Automation | | | CRM Methology:
CRM Implementation | |
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| Abstract: One of Agillic’s big success stories has been its collaboration with Danish GSM leader Telenor SONOFON, which deployed the company’s CLM for Prepaid and CLM for Postpaid solutions three years ago. Before implementing Agillic’s technology, Telenor SONOFON struggled to keep its subscribers away from the competition |
| Topics:
Customer Service | | | CRM Methology:
CRM Implementation | |
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| Abstract: Recently, a California credit union implemented a unified communication system, including IP phones, which facilitated smarter operations in their contact center and saved them money while increasing support to their customers. The Evangelical Christian Credit Union (ECCU) worked with Siemens to implement the technology they needed to achieve their goals. |
| Topics:
Customer Service | Call Centers | | | CRM Methology:
CRM Implementation | |
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| Author: By Lorenzo Martinelli, Senior Vice President |
| Company: e2open |
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Doc Type: Case Study
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| Pages: 2 | Format: HTML |
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| Abstract: Learn how IBM implemented supply chain management software-as-a-service to manage demand / supply execution, inventory and replenishment across its global supply chain, and incrementally scale the solution as more supply chain partners come on board. |
| Topics:
Supply Chain Management | | | CRM Methology:
CRM Implementation | |
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| Abstract: GamePlan, a provider of on-demand network systems for collegiate and professional teams to recruit, plan, analyze, and communicate faster than ever before needed to find a business software solution to manage both front-end and manual back-end management of inventory, workflow and accounting. |
| Topics:
Supply Chain Management | Billing & Account Management | | | CRM Methology:
CRM Implementation | |
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