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Salesforce.com Suffers Outage

Salesforce.com Suffers Outage

Salesforce.com has stated that systemic failure in its data center took out both normal operations and backup system, resulting in over an hour of downtime for nearly all of its 68,000 customers.

"The outage may not have put customer data at risk of permanent loss, but it is a dent in the company's reputation for reliable service," writes SearchCloudComputing.com's Carl Brooks. "It also may cause customers to rethink Salesforce.com's aggressive software lock-in, especially in its Force.com Platform as a Service (PaaS) offering."

"Force.

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com is built on a proprietary software language and cannot be used outside of Salesforce.com's own services, though it can be integrated with outside applications and services," Brooks notes.

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