IDC Announces Top Ten Predictions for Applications Markets in 2006

by Document Type

by Industry

According to a newly published IDC study, the major trends in the applications markets for 2006 will focus primarily on platform and technology change, as well as intermarket tactical convergence.

The study, which presents IDC's top ten predictions for applications markets in 2006, asserts that while the applications markets will continue to experience consolidation, 2006 should prove less stormy than 2005, with the major market movements involving mainly strategic market shifts plus a few basic atmospheric changes.

"At one level, the types of applications enterprises use in 2006 will not seem so different from those used in 1996 or even 1986," stated Mark Levitt, research vice president, Collaborative Computing, Composite Applications and the Enterprise Workplace.

Most Popular Whitepapers

Customer Relationship Management: Coping With Budget Cuts

Six Ways to Use CRM Systems to Prepare for Economic Recovery

Nine Cycles of (Business) Life and Customer Relationship Management

more >>

A Buyer's Guide to CRM Functionality

Answer a few questions to download a FREE whitepaper now.

Do you currently have a CRM system?:

If yes, what type is it?:

What type of features do you require:

Sales Automation Customer Service/Support

Marketing Automation Channel/Partner Management

Customizable Integration to other systems

How many people will use this system?:

How would you like users to access the CRM?:

Through web browsers Through company network only

With mobile devices

Please explain why you are seeking a CRM system and
any other requirements you have:

"We expect the applications markets to continue to grow and be highly active because of the slowly, but ever-improving ability of applications to help organizations use technology to be more effective and agile without requiring business users to be even more expert in navigating their way through IT solutions."

Headlines for IDC's top ten predictions for the applications markets in 2006 include:

Application Platforms Will Begin to Shift to Those Supplied by the Largest Applications Vendors
Enterprise Applications Heat Up in the Midmarket - The Upcoming Battle for the Global 1000+
Adoption of Collaborative Product Life-Cycle Management Is Rising
Task-Based Human Capital Management Takes Off
Global Players Go Local with Acquisitions in Asia/Pacific
CRM Becomes Democratized
CRM Finally Goes Mobile
Call Center and Customer Service Consolidation Begins
Voice Speaks Out Within Collaboration
Enterprise Workplace Moves Out of Technology and into "Composite Lite" Solutions

The study, Top Ten Predictions for 2006: Applications (IDC #34800), presents IDC's top 10 predictions for the applications markets in 2006. IDC's applications analysts in North America, Europe, and Asia/Pacific collaborated to identify the key trends that will affect application platforms, enterprise applications, product life-cycle management (PLM), human capital management (HCM), customer relationship management (CRM), collaboration, and enterprise workplace application vendors and products in North America, Europe, Asia/Pacific, and worldwide in 2006.

Other Latest News of this Category:

Analytics is Changing CRM and Business Intelligence

10 CRM Tips from the Pros

10 Tips for Using Social Media to Improve CRM

Improve Customer Support With Real-Time Chat

IBM Plays Call Center Matchmaker