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Leading Consumer-Oriented Busineses Showcase E.Piphany Software Implementations at Gartner CRM Summit
E.piphany, Inc., a provider of full-suite customer relationship management (CRM) solutions, announced that it will be actively showcasing the E.piphany® E.6® software suite at the Gartner CRM EMEA Summit 2004, alongside several E.piphany customers, including ebookers, KLM Royal Dutch Airlines, and Swisscom Fixnet. The company is also proud to announce that KLM has been named one of three finalists for the Gartner CRM Excellence Awards for their E.piphany CRM implementation, marking the third consecutive year an E.piphany customer has been named a finalist or winner of the award.
The conference, held April 28-29 in London, will offer industry executives a variety of opportunities to learn about the E.piphany E.
The conference, held April 28-29 in London, will offer industry executives a variety of opportunities to learn about the E.piphany E.
6 software product suite, and hear first-hand how leading consumer-oriented enterprises worldwide are using award-winning E.piphany CRM software solutions to optimize their customer relationships.
E.piphany customers presenting at the conference include:
E.piphany customers presenting at the conference include:
- KLM Royal Dutch Airlines, who will detail its CRM vision of turning every customer interaction into an opportunity to enhance the buying and travelling experience.
- ebookers, Europe's largest online travel agency, will present the details of its successful use of E.piphany CRM software to transform their organization.
- Swisscom Fixnet will discuss how it is providing customer care representatives with a complete view of the customer and enabling intelligent, real-time cross-sell and up-sell recommendations at the point of interaction.
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