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Fujitsu Get 750% ROI In 18 Months from Salesforce.com’s Online CRM
Salesforce.com, provider of online CRM, announced that Fujitsu Technology Solutions, Inc., a leading provider of IT infrastructure services, has recognised a Return on Investment of 750% from its salesforce.com investment.
The company has increased productivity throughout its organisation and brought about an enormous reduction in administrative time spent on internal pipeline management and forecasting.
A salesforce.com customer since April 2001, Fujitsu estimates that salesforce.com has saved it $75,000 per year on application costs alone because the application requires no software or hardware, and eliminates lengthy implementations, cumbersome upgrades, and costly maintenance.
Salesforce.
The company has increased productivity throughout its organisation and brought about an enormous reduction in administrative time spent on internal pipeline management and forecasting.
A salesforce.com customer since April 2001, Fujitsu estimates that salesforce.com has saved it $75,000 per year on application costs alone because the application requires no software or hardware, and eliminates lengthy implementations, cumbersome upgrades, and costly maintenance.
Salesforce.
com has also allowed Fujitsu to save $415,000 a year by drastically reducing the number of hours required to maintain the system, allowing redeployment of those hours towards more core sales activities. Fujitsu has also saved $640,000 annually on time and resources formerly spent on data gathering and maintenance.
"Investing in salesforce.com has been a smart decision on the part of our management, and it has enhanced our healthy sales pipeline, especially that of UNIX servers and managed services," said Ken Mason, vice-president of marketing at Fujitsu Technology Solutions. "The system is robust and intuitive, yet requires no outside IT support. New users have been extremely satisfied with the flexibility of salesforce.com, and we have found that there is something for everyone."
"In mid-2001, we deployed a majority of our salespeople in less than a month for the total implementation. That initiated a flow of requests for additional access internally. In less than a year, we have tripled the user base and currently have employees in sales, marketing, finance, and management concertedly using the hosted application for their diverse respective functions," he continued.
"Investing in salesforce.com has been a smart decision on the part of our management, and it has enhanced our healthy sales pipeline, especially that of UNIX servers and managed services," said Ken Mason, vice-president of marketing at Fujitsu Technology Solutions. "The system is robust and intuitive, yet requires no outside IT support. New users have been extremely satisfied with the flexibility of salesforce.com, and we have found that there is something for everyone."
"In mid-2001, we deployed a majority of our salespeople in less than a month for the total implementation. That initiated a flow of requests for additional access internally. In less than a year, we have tripled the user base and currently have employees in sales, marketing, finance, and management concertedly using the hosted application for their diverse respective functions," he continued.
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