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Fortune 50 Company Goes-Live With Convergys

Fortune 50 Company Goes-Live With Convergys

Convergys Corporation (NYSE: CVG), a global provider of relationship management, announced today it has implemented, on-time, a major human resources services contract for a Fortune 50 Company. The "go-live" took place January 2 in ten countries in multiple languages in Latin America, North America, and Asia-Pacific.

Convergys used its "transform-then-transfer" approach to redesign the client’s global HR processes then implemented a state-of-the-art, integrated, SAP HRIS platform including corresponding manager and employee self-service portal.

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In addition, Convergys’ integrated HR service centers located in Jacksonville, Florida; São Paulo, Brazil; and Kuala Lumpur, Malaysia, as well as its global centers of excellence have also begun to support the client’s employees in region.

"This is the second major HRM implementation we have completed in the last five months and we are pleased to be supporting the complex HR needs of our client's employees around the world," said John Gibson, President, Human Resource Management, for Convergys. "This go-live further establishes our global scale and HR transformation capabilities."

"This successful implementation allows HR Management to significantly reduce spending, increase implementation payments, and add revenue from on-going operations," added Earl Shanks, Convergys’ Chief Financial Officer. "In addition to the strong free cash flow we will report for the fourth quarter of 2008, the achievement we are announcing today keeps us on track to deliver approximately $200 million of free cash flow in 2009."

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