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0 will be the growth platform for thousands of companies, including our own,” said John Roberts, CEO of SugarCRM. “We want to thank the thousands of developers and customers who reviewed the Sugar 5.0 beta code base and offered feedback to make Sugar 5.0 the most important release in our company’s history.”

“SugarCRM 5.0 delivers some smart, intriguing functionality that could challenge the heavyweights in the on-demand world as well as application platform providers,” says Paul Greenberg, author of CRM at the Speed of Light, “Their platform is flexible and creative and moves them directly into the war for the hearts and minds of the web and desktop.”

“Info-Tech Research Group believes Module Builder will be beneficial to companies that need company-specific and vertical industry process customization to SugarCRM, but lack the resources to engage in costly application extension through traditional application development,” says Tim Hickernell, Associate Senior Research analyst at Info-Tech Research Group. “We expect that the added incentive to allow third party developers to generate revenue from selling custom modules will increase the number of available vertical industry add-ons to SugarCRM.”

“With a thriving on-demand business already in place, SugarCRM could become a force in the emerging market where users will want their CRM supplier to have both on-site and SaaS offerings,” says the 451Group in a recent research report.