Cablemás Renews Billing Contract with Convergys
Convergys Corporation (NYSE: CVG), the global leader in relationship management, announced today that Cablemás S.A. de C.V., the second-largest cable television operator in Mexico, has renewed its billing agreement with Convergys for five years.
The renewed agreement continues the licensing, maintenance, and support of Convergys’ ICOMS convergent voice, video, and data billing and customer care solution for Cablemás.
"We serve our video and Internet clients with the flexibility and functionality of Convergys’ ICOMS solution," said Gerardo Martinez, Cablemás CIO. "The Convergys solution serves as our Triple Play Billing System and has enabled us to launch the new telephony service.
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"Cablemás has been operating the Convergys ICOMS solution for over 12 years and it now supports more than 750,000 cable TV, broadband, and IP Telephony subscribers," said Jim Boyce, Convergys president, Communications, Media & Entertainment Business Unit. "ICOMS functionality provides Cablemás with the capability to facilitate the creation, sale, and support of its triple play bundles with a single bill and a single view of the customer."
With its award-winning software and its broad portfolio of professional and consulting services, Convergys leads the communications industry in the deployment of real-time convergent billing -- including the Quadruple Play of video, voice, data, and wireless -- for cable, wireless, satellite, and wireline service providers around the world.
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