Convergys Corporation Provides Boygues Telecom's Billing System

"The Infinys solution is a key component for facilitating revenue growth and profitability for Bouygues Telecom through its capabilities to support the rapid launch of new convergent service bundles, the roll out of next-generation IP based services, and the application of new business models," said Riki Allon, Convergys Senior Vice President and General Manager EMEA.

Bouygues Telecom has been utilizing a Convergys’ billing solution since 2005. This upgrade, supported by Convergys consultants based mainly in Convergys' Paris office, is a natural progression for communication service providers to continue to meet rapidly changing consumer needs now and in the future without requiring a massive overhaul to its BSS. Convergys achieves this through a single solution that supports IP and IMS network technologies, convergent and online charging, quad play, and a universal product and customer view across the enterprise, regardless of service channel.

With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning software to solve its clients’ complex BSS and CRM business problems. Convergys is Outthinking and Outdoing [tm] on behalf of its clients every day.