Mitel Puts Patients First with Tele-Call Solution
Mitel®, the trusted global provider of communications applications and solutions for business, announced the release of its innovative Tele-Call™ healthcare solution. Working through the hospital’s existing IP network and communications systems, Tele-Call allows bedside access to hospital services for patients as well as patient information for staff through a 17-inch medical-grade touch screen, a flexible arm, and other assorted wall-mounted devices.
Mitel’s Tele-Call solution provides healthcare professionals with rapid access to complete and accurate patient information at the point of care, enabling quicker and better decisions for treatment, which improves the quality of patient care.
Hospital staff can now access up-to-date patient information such as electronic patient records; catering and dietary services; bed status reporting; digital imaging services; patient discharge administration; and medication at the point of care. The system also provides real-time access to lab test results, transcribed reports, as well as other important information, such as patient allergies and health issues.
The next phase of the Tele-Call solution will also offer healthcare providers closed-loop medication management, clinical documentation, integrated nurse-call, and other applications targeted specifically at supporting high quality and safe hospital care. The feature-rich Tele-Call solution, a truly digital and fully interactive IP browser-based system, also provides patients with access to a wide range of voice, video and data, such as IP telephone and entertainment services like IPTV, radio, the Internet and email access, along with movies on demand. As well, educational content like physiotherapy with targeted content such as surveys, virtual tours, online gift shops, and hospital web pages, are delivered through one simple-to-use, shared portal.
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