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Nuance Communications and iFLYTEK Deliver Voice Search and Download for China Unicom’s New Ringback Tone Service

Nuance Communications and iFLYTEK Deliver Voice Search and Download for China Unicom’s New Ringback Tone Service

Nuance Communications, Inc., supplier of speech and imaging solutions, announced that it has partnered with iFLYTEK, a provider of Chinese speech and language technology, to deliver a speech-based music search and download service for China Unicom, the second largest mobile phone operator in China.

China Unicom’s new offering leverages the core speech technologies of Nuance® Mobile and iFLYTEK’s specialized speech applications for the Chinese market. The new service provides users with a faster way to search, download and configure ringback tones by replacing complicated touch-tone menus with a speech-based application.

The service, currently deployed or in trials across 18 provinces in China, is the first speech-enabled song selection application in China.

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China Unicom plans to deploy the application on more than 1,000 ports as it expands the new service to additional provinces. iFLYTEK and Nuance are offering similar song selection applications to additional operators in China and are working together to develop related applications.

“iFLYTEK has a long history of cooperation with Nuance, having been strategic partners since 2001,” said Dr. Qingfeng Liu, president, iFLYTEK. “Pairing our Chinese text to speech (TTS) applications with Nuance’s Chinese automatic speech recognition (ASR) creates the most innovative speech solution on the Chinese market. Together we’re introducing the first large-scale telco-grade deployment in China.”

“Mobile operators, such as China Unicom, are increasingly looking to advanced speech solutions as a means of differentiating their services and driving new revenue,” said Alan Schwartz, vice president and general manager, Asia Pacific and Japan, Nuance. “Together with partners like iFLYTEK, Nuance Mobile is changing the way people interact with mobile devices by making new phone services easier and more efficient to use.”

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