Keynote Announces New Executive Vice President of Worldwide Customer Operations
Keynote Systems an e-business performance management services provider, announced that Patrick Quirk, former general manager and group vice president at PeopleSoft, has been named executive vice president of worldwide customer operations. In this newly created position, Quirk will assume global responsibility for sales and professional services, including Keynote's service level management (SLM) and customer experience management (CEM) consulting organizations, and will report to Umang Gupta, chairman and CEO. Keynote also named Vik Chaudhary as vice president of marketing and corporate development, reporting to Mr. Gupta, which represents a promotion from his existing position as senior director, corporate development. Mr. Chaudhary's appointment becomes effective May 1.
"Patrick has tremendous experience, knowledge and leadership abilities building 'customer intimate' organizations that can successfully conceive, sell and support technology solutions and professional services into the enterprise. I am very pleased to have him take on this very senior role within Keynote," said Gupta. "Vik Chaudhary has demonstrated excellent strategic leadership by successfully extending Keynote into new markets through multiple acquisitions over the past three years. The task ahead for us is to drive meaningful growth from the investments we have made, and these two executive appointments underscore our singular commitment to do so."
Patrick Quirk previously served as PeopleSoft's general manager and group vice president in charge of the company's supply chain management product and technology business and managed a 500-person development, marketing, support and product management team. He has nearly 20 years of sales and sales management experience from technology companies including Aspect Development, i2 Technologies, Connect, Avalon Software, Oracle and Control Data.
Vik Chaudhary has spent 16 years in general management, marketing and engineering positions at blue chip and start-up Silicon Valley companies. Before joining Keynote, Mr. Chaudhary was CEO and founder of e-business measurements company Bizmetric, ran product management at database pioneer Gupta Technologies and led software engineering teams at Oracle.
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