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eAgency Launches Wireless On-Demand CRM Solution for Any Industry
eAgency Systems, provider of on-demand customer relationship management solutions for the Small to Medium Office/Home Office market, announced the launch of its CRM wireless solution, Nice Office(TM) Universal Edition. Introduced at the CTIA show, Nice Office(TM) Universal Edition is available on Research In Motion's (RIM) BlackBerry(R) wireless platform and features over-the-air wireless synchronization of sales and customer data as well email, calendar, and contacts.
"We are excited to be launching this on-demand CRM product on RIM's BlackBerry Wireless Handheld(TM).
By delivering our suite of applications directly to the wireless device, Nice Office(TM) Universal will forever transform the way mobile professionals do business," says Robert Lotter, CEO and founder of eAgency Systems.
By extending the company's current enterprise and web-based information exchange platform to the wireless mobile user, eAgency offers mobile professionals a suite of on-demand CRM business applications that have proven to increase productivity and sales. With the Nice Office Universal Edition, corporate and independent representatives can manage prospects, clients, sales activities, or check commissions status right from their BlackBerry Wireless Handheld(TM) without the need to dial up, log on, or cradle the device.
The solution is also available in a corporate dashboard version that enables users of all types to view production reports, monitor account status, track agent activity, and distribute leads. "This interaction with critical business data in real-time translates to improved productivity, measurable ROI, increased revenue, and reduced expenses. Put simple: Nice Office is a robust and comprehensive solution that meets the demands of today's mobile professionals," states Chuck Cronin, CMO of eAgency Systems.
One of the most compelling features of Nice Office(TM) Universal is its over-the-air wireless sync capabilities -- available for email, calendar, contacts, as well as business data. Built with Sun's J2ME [TM] technology, eAgency has created customized user interfaces and persistent storage on the BlackBerry Wireless Handheld(TM). Business-specific information is tightly integrated with the existing BlackBerry(R) user interface to offer a seamless transition from contacts and calendar to detailed sales and status information -- all encapsulated in an end-to-end encrypted data packet. The product will debut on multiple carriers, including Verizon, Nextel, T-Mobile, Cingular and Sprint -- delivering secure access from these carrier networks directly to the eAgency data center.
By extending the company's current enterprise and web-based information exchange platform to the wireless mobile user, eAgency offers mobile professionals a suite of on-demand CRM business applications that have proven to increase productivity and sales. With the Nice Office Universal Edition, corporate and independent representatives can manage prospects, clients, sales activities, or check commissions status right from their BlackBerry Wireless Handheld(TM) without the need to dial up, log on, or cradle the device.
The solution is also available in a corporate dashboard version that enables users of all types to view production reports, monitor account status, track agent activity, and distribute leads. "This interaction with critical business data in real-time translates to improved productivity, measurable ROI, increased revenue, and reduced expenses. Put simple: Nice Office is a robust and comprehensive solution that meets the demands of today's mobile professionals," states Chuck Cronin, CMO of eAgency Systems.
One of the most compelling features of Nice Office(TM) Universal is its over-the-air wireless sync capabilities -- available for email, calendar, contacts, as well as business data. Built with Sun's J2ME [TM] technology, eAgency has created customized user interfaces and persistent storage on the BlackBerry Wireless Handheld(TM). Business-specific information is tightly integrated with the existing BlackBerry(R) user interface to offer a seamless transition from contacts and calendar to detailed sales and status information -- all encapsulated in an end-to-end encrypted data packet. The product will debut on multiple carriers, including Verizon, Nextel, T-Mobile, Cingular and Sprint -- delivering secure access from these carrier networks directly to the eAgency data center.
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