Bringing Web 2.0 to the Enterprise (Epicor)

Today's business applications aren't flexible enough to keep pace with the businesses they support. Users must figure out where to find information that supports their tasks, and the IT costs of keeping up with evolving business requirements remain high. Adding collaborative Web 2.0 technologies such as enterprise search, presence, and mashups to business applications can be a way to address these challenges for business users and IT alike.

While business users may be familiar with these technologies through personal use, they remain uncertain about how these new capabilities can support their business strategies. This white paper from Epicor explains how Web 2.0 technologies support business strategies: improving efficiency and productivity and harnessing knowledge through collaboration. Additionally, these techonologies can reduce IT costs by simplifying integration and improving IT administration and maintenance.