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What is Business Intelligence
"Business Intelligence is the art of gaining business advantage from data". Business Intelligence is used to answer queries like:
Who are my best and worst customers (and therefore, where should I concentrate my future sales efforts)
What parameters affect my sales (Is there a brilliant sales person? Has a campaign been successful?)
What advantages does my business offer customers, as compared with the competition?
Where are we making/losing money (in terms of geography, product line, campaigns, etc')
Experts Corner
How can I better define which inbound leads are more likely to convert so I can prioritize them more effectively?
Paul McConville, Director of Consumer-Facing Services , TARGUSinfo
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Highlights
The ROI from the Socialprise
The amount of rich, unstructured data living on social Web sites continues to expand everyday due to the popularity of the Facebooks and Twitters of the world. This has the potential to offer salespeople a more updated, personalized view of leads than standard CRM applications alone can grant.
by Umberto Milletti, CEO
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CRM Today - Business Intelligence
Why So Many Business Intelligence Initiatives Fail
Author: By Peter Walzer, Strategic Management and Systems Consultant
Doc Type: Article
Pages: 7 Format: PDF Size: 238 kb
Abstract: A recent International Data Corporation (IDC) study, “The Financial Impact of Business Analytics,” confirms what many business executives and managers already know to be true: business intelligence (BI) initiatives can provide considerable value to all types of business organizations. The study, which was first conducted in 1996, found that, “Business analytics implementations generated an average five-year return on investment (ROI) of 431 percent.” In addition, “over half (63 percent)” of the firms participating in the study “had a payback period of two years or less.”
Topics: Business Intelligence |
 
What are the advantages that business intelligence has to offer to the public sector?
Author: By Thomas J. R. Emmerich, Vice President of Sales Operations and Spokesman of the Board
Company: SAS Institute EMEA
Doc Type: Experts
Abstract:
Topics: Business Intelligence |
Industry: Government |
 
Four Legs of a Successful Business Intelligence Project Team
Author: By Rick Sherman, Founder
Company: Athena IT Solutions
Doc Type: Article
Pages: 3 Format: HTML
Abstract: A successful BI project team is like a four-legged table - each leg holds up its share of the weight. Remove one and the project wobbles.
Topics: Customer Analytics | Business Intelligence |
 
Minding the Store: Retail Business Intelligence
Author: By Dean Tarpley
Company: ThinkFast Consulting
Doc Type: Article
Pages: 5 Format: HTML
Abstract: Within a week of the end of a somewhat disappointing holiday shopping season, venerable retailer Montgomery Ward shut down after more than a century in business, and one-time leading retailer Sears closed more than 100 stores.
Topics: Business Intelligence |
Industry: Retail |
 
Strategic Intelligence: Maximize Revenue, Cut Costs
Author: By Mehmet T. Oguz, Architect for the Pricing Data Mart and Analytics
Company: Zilliant, Inc.
Doc Type: Article
Pages: 4 Format: HTML
Abstract: The need for improved decision-making capabilities, using increasing computing power, led to the emergence of business intelligence. Organizations began building data warehouses to take advantage of business intelligence concepts and technologies.
Topics: Business Intelligence |
 
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